OpenAI states that any eligible business located where ChatGPT is available can claim through Business Hub. Business Agents are a separate product and, for now, limited to eligible ecommerce and online-service businesses in the United States.
ChatGPT business presence
Be found where people
decide in ChatGPT.
OpenAI’s Businesses in ChatGPT beta is live. We help you claim your listing, keep feeds accurate, and measure how you appear in ChatGPT and other answer engines.
What we deliver
Four parts, one programme.
01
Setup & catalog
Claim, verify and keep your ChatGPT business listing accurate.
- Business Hub claim and verification
- Listing copy, categories and key details
- Product feeds with price and availability
- Shopify or feed hand-off where you already sell
02
AI visibility audit
See how you show up beyond ChatGPT’s own metrics.
- Baseline audit across ChatGPT, Gemini, Perplexity and peers
- Citation and topic gaps vs. competitors
- Re-test after listing and feed updates
- Complements Business Hub mentions, clicks and discovery topics
03
Business Agent
Design and test a branded agent when you are eligible.
- Knowledge design and conversation testing
- Profile and agent launch checklist
- Connection path for ChatGPT Ads destinations (US)
- Waitlist support when agents open outside the US
OpenAI currently offers Business Agents to eligible ecommerce and online-service businesses in the United States.
04
Monthly optimisation
Turn discovery topics into a steady improvement loop.
- Review aggregated Business Hub insights
- Feed and listing updates from new topics
- Cross-engine visibility checks each month
- Quarterly executive readout
Why now
The beta window is wide open.
On 10 November 2026 OpenAI introduced Businesses in ChatGPT in beta: Business Hub for claims, catalogues and aggregated insights, plus Business Agents for eligible US ecommerce and online-service companies.
Listings and feeds you set up now shape how ChatGPT represents you later. Early movers earn accurate data, clearer discovery topics and, where eligible, a tested agent before categories and regions expand.
Business Hub covers claim, verification, product feeds and engagement insights for eligible businesses wherever ChatGPT is available. Business Agents are rolling out first to eligible US ecommerce and online-service companies.
Get started
Tell us about your catalog.
We work with teams globally. A short brief is enough; we respond within two business days.
FAQ